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Monday 11 December 2017
DELIVERY/REFUND/RETURNS POLICY

PINPOINT ADVERTISING LIMITED
(Trading as THOROUGHBRED ADVERTISING)

Delivery Policy
Any copies of the Thoroughbred Business Guide book purchased on this website will be despatched within 48 hours.

Our 21 day returns guarantee
We offer a 21 day returns guarantee. This means that if, for any reason, you are unhappy with a purchase from Thoroughbred Advertising, you can return it to us in its original condition within 21 days of the date you received the item, unopened (with any seals and shrink wrap intact) and we will issue a full refund for the purchase price you paid for the item. We can only accept the return of opened items if they are faulty.
We re-emphasise that if you are the buyer of goods through the website but where Thoroughbred Advertising is not the seller, this policy does NOT apply and there may be no equivalent returns policy.

This Returns Policy applies only where Thoroughbred Advertising is the seller of relevant goods.
It does not apply where the seller/supplier is a third party. In such circumstances the rights of a buyer will be determined by the terms of the contract with the seller and/or will be such as arise by operation of law.

Refunds Policy
Our refunds policy does not affect your statutory rights.
When you send your items back to us, we will process the returned item then notify you via email of your refund. You can expect a refund in the same form of payment originally used for purchase within three weeks of our receiving your return.

Your Statutory Rights
By law, customers in the European Union have a right to withdraw from the purchase of an item within seven working days of the day after the date when the items was delivered. This applies to all products in except for digital items where the item has been downloaded by the buyer. To cancel your purchase within the seven working day period, please contact:

Thoroughbred Advertising
42a Station Road East
Oxted
Surrey
RH8 0PG
England
Telephone + 44 (0) 1883 714800
Facsimile: + 44 (0) 1883 714080

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